We currently do not offer real time credit card processing because of the costs. Credit card
payments entered as below are processed and authorised using the agency's existing arrangements.
If the customer wishes to pay directly over the web using their credit card they enter the
credit card details into a form and they are stored in the database on the web server.
When the agency receives notification of the payment by email, the Back Office is used to
upload these details in encrypted form to your computer system for processing. The details
are finally deleted from the web database. This minimises the security risk of the credit card
details falling into the wrong hands. When the customer next returns to the site to pay the
balance they must fill in the credit card details again.